DISCLAIMER
Last Updated: [06 Januaury 2026]
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Refund Process
How to Request a Refund
Email us at support@e-visapply.com
Include:
Your order number
Reason for cancellation
Supporting documentation (if applicable)
Response time: Within 24 hours
Refund Timeline
Once approved, refunds are processed as follows:
| Payment Method | Processing Time |
| Credit/Debit Card | 1-2 business days |
| Stripe | 1-2 business days |
| Bank Transfer | 1-2 business days |
Refunds are returned to the original payment method used for purchase.
About This Website
This website is operated by eVisa Apply, a travel sercices agency specializing in electronic visa (eVisa) and electronic travel authorization (ETA) processing services for international travelers.
Important Notice
eVisa Apply is NOT a government entity. We are an independent, private travel services company that assists individuals and organizations in obtaining travel authorizations for short-term stays in various countries.
What This Means For You:
We are a paid service – Our fees include both government application charges (where applicable) AND our professional processing fee
You can apply directly – Travelers always have the option to apply for visas directly through official government portals
We provide added value – Our service includes expert document review, error correction, 24/7 support, and streamlined processing
Our Services
When you use eVisa Apply, you’re paying for:
- Professional Expertise – Our specialists review applications for accuracy and completeness
- Error Prevention – We catch and correct mistakes before submission
- Time Savings – Our streamlined process eliminates confusion and delays
- Customer Support – 24/7 assistance from real people who speak your language
- Peace of Mind – Confidence that your application is handled professionally
No Guarantee of Approval
While we maintain a 95%+ approval rate, eVisa Center cannot guarantee visa approval. Final decisions are made solely by government immigration authorities. We do our best to ensure applications are accurate and complete, but approval depends on factors beyond our control including:
Applicant eligibility
Document validity
Government policies
Entry restrictions
Accuracy of Information
We strive to provide accurate and up-to-date information about visa requirements. However, government policies can change without notice. We recommend:
Verifying current requirements before traveling
Checking your destination country’s official immigration website
Contacting our support team with any questions
Third-Party Links
This website may contain links to external websites. eVisa Apply is not responsible for the content, accuracy, or privacy practices of third-party sites.
Contact Us
If you have questions about this disclaimer or our services:
Email: support@e-visapply.com
Phone: [+61404729411]
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PRIVACY POLICY
Last Updated: [26th December 2026]
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Introduction
Welcome to eVisa Apply. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using our website and services, you consent to the practices described in this policy.
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Information We Collect
Personal Data You Provide
When you use our services, we collect information you voluntarily provide, including:
Identity Information: Full name, date of birth, nationality, gender
Contact Information: Email address, phone number, mailing address
Passport Information: Passport number, issue date, expiry date, passport photo
Travel Information: Travel dates, destination, purpose of visit
Payment Information: Credit/debit card details, billing address
Supporting Documents: Photos, travel itineraries, invitation letters
How We Use Your Information
We use your personal data for the following purposes:
- Visa Processing
Submitting applications to relevant government authorities
Communicating with immigration offices on your behalf
Delivering approved visas to your email
- Customer Service
Responding to inquiries and support requests
Providing application status updates
Resolving issues with your application
- Service Improvement
Understanding how customers use our platform
Improving our website and services
Developing new features and offerings
- Legal Compliance
Meeting legal and regulatory requirements
Preventing fraud and unauthorized access
Responding to lawful requests from authorities
- Marketing (With Consent)
Sending promotional emails about new destinations
Sharing travel tips and updates
Notifying you of special offers
You can opt out of marketing communications at any time.
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How We Protect Your Information
We take data security seriously and implement multiple safeguards:
SSL Encryption – All data transmissions are encrypted using industry-standard SSL/TLS protocols
Secure Storage – Personal data is stored on protected servers with restricted access
Access Controls – Only authorized personnel can access customer information
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Sharing Your Information
We Share Data With:
Government Authorities – Immigration offices processing your visa application
Payment Processors – Secure third-party payment gateways to process transactions
Service Providers – Trusted partners who assist with email delivery, customer support, and IT services
We DO NOT:
Sell your personal data to third parties
Share your information for marketing by other companies
Disclose data without legal basis or your consent
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Cookies
We use cookies to enhance your experience:
Cookie Type Purpose
Essential Enable basic website functionality
Analytics Help us understand site usage
Preferences Remember your settings and choices
Marketing Deliver relevant advertisements
You can manage cookie preferences through your browser settings.
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Third-Party Links
Our website may contain links to external sites, including payment gateways. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
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Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
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International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
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Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
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Contact Us
For privacy-related questions or requests:
Email: support@e-visapply.com
Phone: [+61404729411]
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CANCELLATION AND REFUND POLICY
Last Updated: [06 Januaury 2026]
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Overview
At eVisa Apply, we understand that plans can change. This policy outlines our cancellation and refund procedures to ensure clarity and fairness for all customers.
Cancellation Scenarios
- Cancellation Before Document Submission
Within 12 Hours of Order Placement
If you cancel within 12 hours of placing your order AND you have not yet submitted any documents:
100% payment will be refunded.
After 12 Hours (Documents Not Submitted)
If you cancel after 12 hours but have not submitted documents:
For applications WITH government fees
Government fee refunded in full
Rush/Emergency fee refunded (if applicable)
Service fee retained
For applications WITHOUT government fees:
50% of service fee refunded
Rush/Emergency fee refunded (if applicable)
Remaining 50% of service fee retained
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- Cancellation After Document Submission
Once you have submitted your documents:
Your application enters processing **immediately
No cancellation requests accepted** once processing begins
You will receive processing confirmation via email
For applications WITH government fees (if processing hasn’t started):
Government fee refunded
Rush/Emergency fee refunded (if applicable)
Service fee retained
For applications WITHOUT government fees (if processing hasn’t started):
50% of service fee refunded
Rush/Emergency fee refunded (if applicable)
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- Visa Rejection
If your visa application is rejected by the government:
We will notify you immediately with rejection details
Rejection proof will be provided via email
No refunds available for rejected applications
Note: Government authorities make final visa decisions. eVisa Apply cannot influence or guarantee approval.
Why no refund for rejections?
Government fees are non-refundable once submitted
Our service fee covers the work already performed (document review, submission, tracking)
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- Late Delivery
If we fail to deliver your visa result within the promised timeframe:
Rush fee or Emergency fee refunded (if applicable)
Processing continues until completion
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Important Conditions
Accuracy of Information
You are responsible for providing accurate information.
We cannot be held responsible for:
Visa denials due to incorrect information provided by you
Refused entry due to visa errors caused by inaccurate data
Losses incurred from false or misleading information
Our commitment: We will make every effort to correct issues before submission, but no refund will be given for problems arising from incorrect customer-provided information.
Verification Before Travel
Before departing, please verify:
Your name matches your passport exactly
Passport number is correct
Travel dates align with visa validity
Entry requirements are met
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Refund Process
How to Request a Refund
- Email us at support@e-visapply.com
- Include:
Your order number
Reason for cancellation
Supporting documentation (if applicable)
- Response time: Within 24 hours
Refund Timeline
Once approved, refunds are processed as follows:
Payment Method Processing Time
Credit/Debit Card 1-2 business days
Stripe 1-2 business days
Bank Transfer 1-2 business days
Refunds are returned to the original payment method used for purchase.
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Non-Refundable Situations
We cannot provide refunds in the following cases:
Visa approved and delivered successfully
Application rejected by government
Incorrect information provided by customer
Cancellation request after processing begins
Change of travel plans after visa approval
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Contact Us
For cancellation or refund inquiries:
Email: support@e-visapply.com
Phone: [+61404729411]
Live Chat: Available 24/7 on our website
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TERMS OF SERVICE
Last Updated: [06 Januaury 2026]
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Acceptance of Terms
By accessing or using the eVisa Apply website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
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Description of Services
eVisa Apply provides:
Electronic visa (eVisa) application processing
Electronic Travel Authorization (ETA) processing
Document review and verification
Application submission and tracking
Customer support services
We act as an intermediary between you and government immigration authorities. We do not issue visas ourselves—final decisions are made by government entities.
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Eligibility
To use our services, you must:
Be at least 18 years old (or have parental consent)
Provide accurate and truthful information
Have legal authority to enter into this agreement
Not be prohibited from receiving services under applicable laws
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User Responsibilities
When using eVisa Apply, you agree to:
Provide Accurate Information
Submit truthful, complete, and accurate data
Provide valid, unaltered documents
Update information promptly if changes occur
Maintain Account Security
Keep login credentials confidential
Notify us immediately of unauthorized access
Not share your account with others
Use Services Lawfully
Not use our services for illegal purposes
Not attempt to circumvent security measures
Not interfere with our system operations
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Service Fees
Pricing Structure
Our fees include:
Government application fees (where applicable)
eVisa Apply service/processing fee
Rush or Emergency fees (if selected)
Payment Terms
Full payment required before processing begins
Prices displayed at checkout are final (no hidden fees)
We accept credit cards, debit cards, Stripe and bank transfers
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Processing & Delivery
Standard Processing
Most applications processed within 3-5 business days
Processing times are estimates, not guarantees
Government holidays may affect processing
Rush & Emergency Processing
Available for urgent travel needs
Subject to availability and destination
Additional fees apply
Delivery
Approved visas delivered via email
You are responsible for confirming receipt
Print or save your visa before traveling
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No Guarantee of Approval
eVisa Apply cannot guarantee visa approval.
Visa decisions are made solely by government immigration authorities based on:
Applicant eligibility criteria
Document validity
Current immigration policies
Travel restrictions
We provide professional preparation and submission services but have no control over government decisions.
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Limitation of Liability
To the maximum extent permitted by law:
We Are NOT Liable For:
Visa denials or delays by government authorities
Losses from travel disruptions
Damages resulting from incorrect customer information
Actions of third-party governments or airlines
Indirect, incidental, or consequential damages
Our Maximum Liability:
Our liability shall not exceed the total amount paid for the specific service in question.
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Privacy
Your use of our services is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.
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Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new terms.
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Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through:
- Informal Negotiation – Contact us to resolve issues amicably
- Mediation – If negotiation fails, parties agree to mediation
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Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
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Contact Us
For questions about these terms:
Email: support@e-visapply.com
Phone: [+61404729411]
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TERMS OF USE
Last Updated: [06 Januaury 2026]
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Website Use
Permitted Use
You may use the eVisa Apply website to:
Browse information about our services
Submit visa applications
Track application status
Access customer support
Create and manage your account
Prohibited Use
You may NOT:
Use automated systems (bots, scrapers) to access our site
Attempt to hack, disrupt, or damage our servers
Upload malicious code or viruses
Impersonate other users or staff
Use our services for fraudulent purposes
Reproduce our content without permission
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Account Terms
Registration
You must provide accurate information when creating an account
You are responsible for all activity under your account
One account per person (no duplicate accounts)
Termination
You may close your account at any time
We may suspend or terminate accounts that violate our terms
Upon termination, you lose access to account information
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Disclaimer of Warranties
Our website and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including:
Merchantability
Fitness for a particular purpose
Non-infringement
We do not guarantee the website will be error-free or uninterrupted.
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Indemnification
You agree to indemnify and hold harmless eVisa Apply, its officers, employees, and partners from any claims, damages, or expenses arising from:
Your use of our services
Your violation of these terms
Your infringement of any third-party rights
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Document prepared for eVisa Apply
Version 1.1 | 06 Januaury 2026
IMPORTANT LEGAL NOTE:
These policy documents are samples for content purposes only. Before publishing, these documents should be reviewed by a qualified legal professional familiar with the specific laws and regulations applicable to your business location(s) and the jurisdictions you serve.