e-visapply helps overseas Pakistanis and dual nationals with Pakistan visa and NICOP paperwork. We are not a government website.

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Terms & Conditions

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Terms & Conditions

Last updated: 28 October 2026

1. Who we are

This website is operated by Austechx Pty Ltd (ABN 27 692 453 535) trading as e-visapply, an Australian company. You can contact us at support@e-visapply.com or on WhatsApp +61 494 820 995.

2. What we do

We help you prepare and check documents for Pakistan visa applications and give guidance on NICOP applications.

We are not a government agency and are not affiliated with or authorised by the Government of Pakistan or NADRA. NADRA does not appoint agents. You submit your own application and pay government fees directly to the Government of Pakistan or NADRA. You can apply yourself at visa.nadra.gov.pk or through the Pak-ID app without using our service.

3. No guarantee

Decisions and processing times are set by the Pakistani authorities. We cannot guarantee approval or the time a decision takes.

4. Who can use our service

We do not provide services to residents or nationals of countries subject to Australian or UN sanctions.

5. Fees and refunds

  • Our fee is confirmed in writing before you pay.
  • If you cancel before we start work, we refund our fee in full.
  • Once we have reviewed your documents, our fee is not refundable for change of mind.
  • Government fees are paid by you to the Government of Pakistan or NADRA and are not refunded by us.
  • If our service was not provided with due care and skill, you are entitled to a remedy under the Australian Consumer Law.

To ask for a refund, email support@e-visapply.com with your order number. Approved refunds go back to the card you paid with.

6. Payments and security

This website uses an SSL certificate, so information you send us is encrypted. Card payments are processed by our payment provider, Stripe. We do not see or store your full card number.

7. Your privacy

We collect your name, contact details, date of birth, nationality, passport details, photo and travel details so we can help with your application.

Our support team is in Pakistan, so your information is accessed from Pakistan. We do not share it with anyone else except our payment provider, our IT and email providers, and as required by law. We keep your documents securely and delete them when they are no longer needed for your order, unless the law requires us to keep them longer.

You can ask to see or correct your information by emailing support@e-visapply.com. If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

8. Your rights

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

9. Complaints

Please contact us first at support@e-visapply.com. If we cannot resolve your complaint within 14 days, you may contact NSW Fair Trading.

10. Governing law

These terms are governed by the laws of New South Wales, Australia.